Privacy Policy

Total Building Solution FZE (TBS)

Website: www.tbsfze.store
At Total Building Solution FZE (“TBS”, “we”, “our”, or “us”), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, job title, and location when you submit inquiries or request a quote.
Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and website activity using analytics tools.
Communication Records: Email correspondence, customer support interactions, and feedback.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide quotes or service information
Process requests and improve our products and services
Send promotional or informational emails (you may opt out anytime)
Analyze website usage to enhance user experience and security
Comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences
Track site usage for analytics
Improve loading speed and performance

4. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

Authorized partners and service providers for the purpose of fulfilling your requests
Regulatory authorities when required by law
IT and analytics providers under confidentiality agreements for technical improvements

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion or restriction of use
Withdraw consent at any time
To exercise any of these rights, please contact us at: jiju.george@tbsfze.store

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
Total Building Solution FZE 
P.O. Box 42135, Hamriyah FZE, Sharjah, UAE
Email: jiju.george@tbsfze.store
Phone: +971 50 848 6575